Changes to Fees – Effective 1st July 2025

As part of our ongoing commitment to improving service delivery and enhancing operational efficiency, NBS will be implementing the following fee changes from Monday, 1st July 2025:

1. After Cut-Off Time, Transaction Fee

A 1% service fee will be applied to transactions processed outside of standard cut-off times (See https://www.nbsamoa.com/news/notice---new-cut-off-time on the cut-off times).

To avoid delays or additional fees, we encourage customers to familiarise themselves with our designated cut-off times and to plan transactions accordingly.

We also encourage the use of our digital channels for a faster, more convenient, and cost-effective banking experience.

2. Overseas POS & ATM Transaction Fees

A new 2.5% fee will apply to the total amount, including any other additional fees/charges of:

• Overseas Point of Sale (POS) purchases

• Overseas ATM withdrawals

• Overseas eCommerce payments

Please note that domestic POS transactions will continue to incur a WST $0.50 fee.

We are actively working with the Central Bank of Samoa and key stakeholders to explore ways to minimise or eliminate merchant surcharging fees, which remain beyond nbs’s direct control.

At NBS, we remain committed to delivering exceptional, customer-focused service and value to all our customers.

For more information, please:

📍 Visit our website: www.nbsamoa.com

📞 Call us on 26-766

🏦 Or visit any of our branches to speak with a representative.